Confidence in Every Stitch
At KANATA Pro, we stand behind the quality of our products. That’s why we offer a 2-year warranty on all our gear.
What’s Covered
- Defects in materials and workmanship
- Damage under normal use conditions
What’s Not Covered
- Normal wear and tear
- Accidental damage
- Improper care or misuse
Warranty Process
- Contact Us: If you believe your product has a warranty issue, please contact our customer support team at [email protected] with a detailed description of the problem and proof of purchase.
- Inspection: We will review your claim and may request additional information or photos.
- Repair or Replacement: If your claim is approved, we will repair or replace the defective product at our discretion.
Warranty Registration
While not mandatory, registering your KANATA Pro product can help expedite the warranty process. Visit our website to register your product.
Additional Information
- Our warranty does not cover any consequential damages.
- Warranty terms may vary by product. Please refer to the specific product page for details.
We are committed to ensuring your satisfaction with KANATA Pro products. If you have any questions or require further assistance, please don’t hesitate to contact our customer support team.